Optimize and modernize your service business
Set your business up for success with an all-in-one Windows based solution to manage your jobs and customers, track your team’s time and parts, and keep track of your business results.
Scheduling & Dispatch
Say goodbye to sticky notes. Our software provides input, tracking, messaging, and associated processing for every incoming call as it transitions from a call into a scheduled job.
Job Management
Manage your customers, keep track of current jobs, view job statuses, and customer history.
Map View
With a custom map of your specific service territory you can see the relative geographic locations, and time, for each job, with every technician's route geographically displayed and color coded.
Planner View
View your schedule on a planner view, similar to a calendar, to get an easy at a glance view of your technician's days.
Inventory Management
Manage your desired inventory, your current stocked parts, see unique items in your inventory, and special order parts for certain jobs.
Technician Mobile App
iOS and Android apps for your techs that provide them with everything they need to excel at their job and communicate with the office.
Estimates
Easily provide estimates to your customers for work, and convert them into jobs.
Invoicing
Save time and money with our custom digital invoices containing your business's name, logo, and colors that are sent to your customers.
Online booking
Your customers can access an online scheduler that embeds right in your website that can show your live availability by zone.
Made in the industry, for the industry
Rossware's core Windows based software, ServiceDesk, was built from the ground up by an Appliance Repair Company owner. With our industry experience we are able to create solutions for the problems unique to your company to elevate you above the competition.
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Customized for your company
ServiceDesk includes a custom dispatch map where you can view your routes, job locations, technician locations, and more. The software also includes custom street data based on that territory for autofilling of location information automatically while you type in fields around the software.
View detailsTechnicians get more work done with Rossware
Your techs can see their jobs, clock in and out, leave descriptions of work done, request orders for parts, schedule future jobs, invoice and take payment in the field, and more!
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